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NICE Secures VoIP Deal With Alibaba.com
2008-12-23 21:50:00

The Chinese e-commerce company, Alibaba.com, has placed an order for NICE SmartCenter solutions for two of its VoIP contact centers.
The NICE solution is to provide Alibaba.com with a quality management solution for improving customer service agent performance, training effectiveness, and customer   »»

C2Call Unveils Updated Browser-based Service
2008-12-23 21:28:00

C2Call has launched a second beta of its computer-to-computer service that allows free calls around the world.
The German startup also introduced new APIs - software tools that enable social media sites to add browser-based voice calls to any Web site.   »»

Fortify Warns Of VoIP Hacking Risk Over Holidays
2008-12-23 21:12:00

It's not exactly a message of festive goodwill but Fortify Software's warning about the threat of fraudulent VoIP international calls is no doubt well intended.
Citing a recent case where a hacker ran up a USD $52,000 phone bill, the application vulnerability specialist said it was a timely warn   »»

Jaxtr Gambles On Free Mobile Calling
2008-12-19 18:30:00

Jaxtr has launched a new service called FreeConnect that allows subscribers to talk to each other for free on their mobile phones.
The VoIP startup's CEO, Bahman Koohestani, said he expected the service to attract new members, some of who will switch to the more   »»


Nimbuzz Strikes Deal With Spice Mobile
2008-12-19 18:17:00

Nimbuzz has agreed a distribution deal with Indian telecoms company Spice Mobiles.
As a result Spice Mobile handsets will now have the Nimbuzz application pre-installed.
Nimbuzz is a mobile instant messaging, (geo) presence and VoIP provider whose   »»

Vyke Launches Mobile VoIP For Blackberry
2008-12-19 18:07:00

Vyke has released a beta version of its Mobile VoIP software and service for Blackberry devices using RIM software.
The addition of the Blackberry software now means Vyke's VoIP solution is available on the three most used mobile operating systems in the    »»

Phone.com Offers US Businesses Foreign Numbers
2008-12-19 17:57:00

Voxbone is to supply Phone.com, a hosted IP PBX provider for small businesses, with international DID (direct-inward-dial) numbers.
The deal allows Phone.com users in the US to select telephone numbers in foreign countries that when dialled will ring to t   »»
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